Returns & Exchanges

We want you to be completely happy with your new MetalUrgency statement. If for any reason you are not satisfied, we will gladly accept items for exchange, refund or merchandise credit within 30 days when accompanied by a sales receipt. All refunds will be issued to the original form of payment. All returns must be unaltered, unworn and in saleable condition. Returned merchandise must include the original packaging. Please note used merchandise will not be accepted for refund or exchange unless defective.

To return merchandise, please note the reason(s) for return and whether you wish to exchange the item(s), receive store-credit, or refund. Enclose the return section of the packing slip with your item(s). Please use the complimentary return label provided to ensure proper return address and credit information and ship the item prepaid and insured to:

Soul MetalWorks
Attn: Returns
4400 North Scottsdale Road, Suite 9858
Scottsdale, AZ 85251

Please allow 2-3 weeks for the processing of your return.

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